Last updated: September 2, 2026
This page identifies the operator of the Aerelune online store and explains how an eligible consumer dispute may be referred to an independent mediator.
Store operator and publisher
Legal name: LE NINIVIN CEDRIC
Registered address: Le Chazalet, 69490 Ancy, France
SIREN: 817 487 994
Telephone: +33 7 71 52 89 64
Email: contact@aerelune.com
E-commerce platform
The Aerelune store uses Shopify’s e-commerce platform and technical services. Information about Shopify is available at shopify.com/legal.
Questions and complaints
For any question, order issue or complaint, please contact Aerelune first at contact@aerelune.com. Please include your order number and enough information for the request to be reviewed.
Consumer mediation
If an eligible consumer dispute cannot be resolved directly after a prior written complaint to Aerelune, the consumer may refer the matter to the following independent consumer mediator:
CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu
75008 Paris
France
Website: www.cm2c.net
Email: declarer-un-litige@cm2c.net
The mediator determines whether a request falls within its remit and meets the applicable admissibility conditions. Mediation does not prevent either party from exercising rights available under applicable law.
Intellectual property
Unless otherwise stated, the Aerelune name, branding, text, graphics and original content displayed on this website are protected by applicable intellectual-property laws. They may not be reproduced or used without prior authorization, except where permitted by law.
Website information
Aerelune takes reasonable care to keep the information on this website accurate and current. Product details, prices, availability, delivery estimates and policies may be updated when necessary. The contractual terms and policies displayed at the time of an order remain applicable to that order, subject to mandatory consumer rights.